Introduction
What is Lightfield?
Section titled “What is Lightfield?”Lightfield is an agent-native CRM platform.
It captures customer interactions in real time as unstructured data (emails, meeting transcripts). The unstructured data is included in a context graph of related CRM objects like accounts, opportunities, and contacts. The graph represents both the current state of objects and the history of how/when/why they have changed.
Each CRM object has configurable attributes that carry natural language definitions describing what they represent and how they should be populated.
Above the CRM data sits an agent layer. Agents leverage the temporal context graph of structured and unstructured data, reason over them together, and write back — updating fields, creating records, drafting follow-ups, summarizing meetings, surfacing suggestions from activity.
Agents operate both autonomously (generating prep before meetings) and with explicit human direction (generating drafts of emails to customers).
The result is a CRM that represents your business accurately and proactively helps your team understand your business in detail, prepare for customer interactions, execute tasks, and make informed decisions — all with minimal manual intervention.
What are workflows?
Section titled “What are workflows?”Workflows define automated behaviors composed of a trigger and an ordered sequence of steps. They can run in response to a webhook, a CRM data change, or a schedule. Each step can use outputs from the trigger and from prior steps.
Steps are described in natural language and executed by agents that can reason over messy data in ways conditional trees cannot — so integrations like interpreting an external webhook and upserting the right CRM records stay maintainable.
To learn more and start building, check out Workflows.
What is the Lightfield API?
Section titled “What is the Lightfield API?”The Lightfield API provides standardized read/write access to every CRM entity, captures the how/when/why for changes, and emits events that trigger autonomous agent behaviors. Lightfield’s own agents use this API when writing to the CRM — and it is now available to customers directly in public beta.
We’re providing direct HTTP access and a Python SDK (the same one used by our agent). A TypeScript SDK, a CLI, and an MCP server are coming soon.
Whether you’re connecting from another app, building your own, or leveraging an agent, one of these interfaces should support your approach.
Why are we sharing the API now?
Section titled “Why are we sharing the API now?”We’re releasing the API in beta, rather than waiting until it’s done.
You’ll notice some callouts in our documentation about features launching soon. You can expect new capabilities to launch weekly.
We went this route because we know so many of you are eager to start building and because we knew we’d benefit from your feedback as we continue to expand the platform.
What can you do with the Lightfield API?
Section titled “What can you do with the Lightfield API?”A few ideas:
- Import account and contact data from prospecting tools into Lightfield.
- Export contact data from Lightfield to an email sequencer.
- Export opportunity data from Lightfield to a reporting or analytics tool to generate reports.
- Import customer asks from support tools to a custom field in Lightfield.
How can you get started with the Lightfield API?
Section titled “How can you get started with the Lightfield API?”The best way to begin is with one of our quickstarts:
We look forward to your feedback and we can’t wait to see what you build!